Gaining customer loyalty isn't something that happens overnight. Customer loyalty is built with every single customer interaction. Every sale, customer support exchange and conversation between a customer and your employee counts. If you have indirect resellers and/or distributors, they represent your brand. Interaction with them determines customer loyalty, too. Follow the guidelines in the infographic below to gain more control over your customer loyalty and retention rate.
The Road to Gaining Customer Loyalty Is Paved with One Sale at a Time
December 20, 2013