Your incentive program management experts.

Our account managers stay by your side, servicing all your incentive needs and helping you overcome any hurdles that stand in your way.


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ROI Certtified Account Management Team

Our account managers are experienced and eager to serve you.

Incentive Solutions' Senior Account Managers have over 10 years experience in the incentive industry and serve as a natural extension of your brand. At Incentive Solutions we support all aspects of your incentive program, including planning, design, implementation, and management. In addition, we have a dedicated customer care team that takes care of your participants. Our managers meet quarterly with you to review important analytics, such as participant engagement, goal and KPI tracking, and ultimately the ROI of your program. We're all ROI-certified, meaning we can show you how your marketing dollars are being spent, how they're performing, and where you need to adjust tactics to achieve the best results.

No matter what your incentive program management needs may be, our account managers have you covered.

  • Together we’ll plan, design, and launch an incentive program that’s built just for you.
  • We take care of program set-up & make sure onboarding is a success.
  • We’ll help you train your internal admins who’ll manage your program – or we can take care of your loyalty program management for you.
  • We’ll perform health screens on your program in order to identify and cease potential issues before they occur.
  • Our robust incentive program management software goes best with a tall, cool glass of expert advice.
  • Need a piece of custom coding? Just tell your AM what you’d like and we’ll have our in-house incentive software developers make it happen!

Incentive Program Launch Plan: A Step-by-Step Walkthrough.

Wondering what the process of designing and managing incentive compensation programs looks like?

Check out this sample implementation timeline. Standard implementation typically takes approximately 8 weeks.
  1. Step 1

    Join your Account Manager for a kickoff meeting, where we’ll go over program strategy, accounting, and discuss branding for your incentive program management platform.
  2. Step 2

    We design your reward program management platform, set up your enrollment method, and create a program communication calendar. This ensures the right people are enrolled in your program and that you’re getting the right data during registration.
  3. Step 2

    We design your reward program management platform, set up your enrollment method, and create a program communication calendar. This ensures the right people are enrolled in your program and that you’re getting the right data during registration.
  4. Step 3

    Together, we'll set up your promotions, build out your add-on modules, confirm award structure, upload participants, and review data templates.
  5. Step 3

    Together, we'll set up your promotions, build out your add-on modules, confirm award structure, upload participants, and review data templates.
  6. Step 4

    We will activate your admin account and train your internal admins. Next up is program review, where we’ll iron out any wrinkles and put on the finishing touches.
  7. Step 4

    We will activate your admin account and train your internal admins. Next up is program review, where we’ll iron out any wrinkles and put on the finishing touches.
  8. Step 5

    This is crunch time. It's all hands on deck to make sure your program launches smoothly. This is when we focus on ensuring that the user experience is performing well, and we address any problems immediately.
  9. Step 5

    This is crunch time. It's all hands on deck to make sure your program launches smoothly. This is when we focus on ensuring that the user experience is performing well, and we address any problems immediately.
  10. Step 6

    We ensure your program is running smoothly and review it with you quarterly to discuss perormance, tactics, and the effectiveness of your marketing dollars.
  11. Step 6

    We ensure your program is running smoothly and review it with you quarterly to discuss perormance, tactics, and the effectiveness of your marketing dollars.

Meet the Team!

Each member of the account management team is ROI certified through the ROI institute, and is fully qualified to assess and manage the impact your program is having.