Is your B2B customer experience lacking? Is your CRM or customer communication tech less than cutting-edge? These are a few of the many factors that affect your B2B customer retention. Your B2B customer retention program—a big piece of your communication with customers and their interaction with your brand—could have a major impact on B2B customer experience. Often, a B2B loyalty program is even the deciding factor between a customer choosing your company or choosing the other guys. Don’t let this be the reason you lose their business. A better loyalty strategy makes for loyal customers. How do you make sure your B2B loyalty program is the best?

Take a look at the following presentation to get a better idea of how to beat your competition with a better customer loyalty program!

How to Beat Your Competition by Improving B2B Customer Retention from Savannah Bobo
<strong>About </strong>Steve Damerow

About Steve Damerow

Steve Damerow is the Founder of Incentive Solutions, an incentive program provider in Atlanta specializing in helping B2B companies increase distribution channel sales, establish customer loyalty and retention, and develop long-lasting channel partnerships.

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