B2B Customer Loyalty | B2B Customer Experience | Incentive Solutions

B2B customer loyalty programs give you a unique edge over your competition.

Get ahead in your industry by providing a rewarding B2B customer experience.

Let’s set up a B2B loyalty program that increases customer data and purchases!

B2B Customer Loyalty Programs - Incentive Solutions
Our B2B Customer Loyalty programs increase sales and market share.
Review for B2B Customer Loyalty Programs
Written by: Robyn G
Date Published: 02/01/2017
I work with Incentive Solutions for our B2B loyalty program. They have exceptional knowledge and service. Their team members are all A-Team and we have accomplished launching a completely new program in a short turnaround time. Definitely best in the business for B2B loyalty programs.
5 / 5 stars

B2B customer loyalty programs give your B2B customers more reasons to choose you.

It sure would be nice if your B2B buyers didn’t work with anyone but you. But they do. Every day, they choose between you and other manufacturers, dealers or distributors. They have a world of brand information at their fingertips, so they’re constantly measuring you against your competition. But what if you had a unique way of distinguishing yourself from the competition, something that made your brand more valuable to customers personally? That’s what Incentive Solutions B2B customer loyalty programs can do. Offering B2B loyalty rewards to customers for doing business with you can sway their split-second decision with a powerful psychological motivator: “Hey, if I sell this brand, there’s something extra in it for me!” Boom. Your B2B customer experience has personal value and excitement.

Are these B2B loyalty pain points grinding your gears?

  • B2B customers lack product knowledge—they need a little extra motivation to know your stuff
  • B2B customer experience needs something different—something special
  • There’s no “insurance plan” for retaining top B2B customers
  • Limited ways to increase channel sales or increase sales without discounting
  • Competition has a customer loyalty program and you need to be better than them
  • Not providing B2B customers enough unique benefits to working with you
  • Researching, implementing and managing a B2B customer loyalty program on your own eats up time and resources

Meet our B2B customer loyalty solution.

Incentive program website

Your branded customer loyalty program website includes a participant portal, an administrative control panel and an online rewards catalog.

Communications Plan

We help you kick off loyalty marketing with a free, 12-month promotional schedule. The plan includes texting, emails, push notifications, postcards and more.

Free reports

Unlike most incentive companies, with us you won’t pay extra for incentive program reports and wait around for them to be created. Access your real-time reports and analytics for free, 24/7.

Dedicated account manager

Two heads are better than one! Especially when one head is an ROI-certified account manager with the B2B loyalty program expertise to help you interpret results analytics and develop effective B2B loyalty program strategies.


Online Rewards

Reward B2B customers with cyber currency, i.e. online loyalty points. They can redeem loyalty points in an online catalog that features millions of loyalty rewards, including merchandise, flight tickets, travel accommodations, event tickets, sponsor-fulfilled products and more!

Debit or Gift Card Rewards

Card rewards are easy to understand and convenient for everyone. Offer virtual or plastic gift card rewards to over 175 retailers and brands, or reward with prepaid or reloadable VISA® debit cards.

Incentive Travel and Events Management

Nothing creates B2B customer loyalty quite like a shared incentive travel experience. We’ve got the incentive group travel deals and event management services to make sure your incentive trip is cost-effective and delights attendees.

We recommend these incentive modules to enhance your B2B loyalty program.

Performance Tracking

Easily manage a schedule of multiple, simultaneous sales promotions with different dealers, distributors, contractors, regions or departments. Make sales claims validation more efficient using an online document upload tool. Learn more!

Mobile App

With the ability to access your loyalty program through mobile, B2B customers can upload claims, warranty registrations, invoices and more in an instant, wherever they are. Learn more!


Show off the leading dealer/distributor reps or contractors to stoke some friendly competition. Learn more!

Learn and Earn

Rewards make it worth your B2B customers’ while to pass quizzes or participate in daily trivia, consistently increasing their product knowledge in a fun way! Learn more!


Games of chance like Spin to Win and Scratch Off make your loyalty program hard to resist, increasing participation and capturing attention.

Integration Services

Integrate your customer relationship (CRM) or learning management (LMS) system with your B2B customer loyalty program to build up customer data and get a more complete view of B2B buyer behaviors.Learn more!

Org Structure and Advanced Hierarchy

Create separate management roles, billing reports and analytics for different dealers, distributors or contractors participating in your program. Learn more!

Open Enrollment

“Unmask” previously unknown B2B buyers by allowing open, uninvited registration into your program. Learn more!

Here's How We Helped B2B Businesses Like Yours.


What do our B2B clients say about our channel incentive programs?

These quick stats highlight the benefits of a B2B customer loyalty program.

  • According to the Pepperdine University Graziadio Business Review, referrals from loyal customers have a 92% retention rate vs. only 68% for customers acquired from advertising.
  • Forrester research says that a 2% increase in customer retention has the same effect on profits as a 10% cost cut, and the average company loses 10% of customers every year.
  • A repeat customer spends 67% more than a new one, according to Manta and BIA/Kelsey research.
A B2B customer loyalty program can give your business the upper hand in highly competitive markets. As B2B marketing continues to demand more personal value, more convenience and a more rewarding B2B customer experience, you can be the company that offers something unique and exciting that keeps B2B customers coming back to you again and again.

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Low Cost

Launch in 8 Weeks

Millions of Rewards

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95% Recommed Us

Not to brag, but we work with some pretty great clients...