Who We Are.

At Incentive Solutions, our mission is simple: To inspire growth—for our clients and our employees. Sometimes that requires going against the grain. Sometimes it requires pushing for more, challenging trends in the incentive industry. But that’s just who we are.
While we’re proud of the awards we’ve won, we’re even more proud of the growth we’ve produced for our clients and for how we have grown as people and coworkers during that process.


Incentive Rewards - What We Do

When other incentive providers were offering stale, overpriced merchandise, we formed relationships with unique vendors and travel sites to provide our clients and their participants with a much more engaging rewards program experience. We took our rewards technology online before it was cool, and became the first incentive company to offer debit and gift card rewards.

Today we offer our clients millions of merchandise rewards, flexible gift card and debit card reward options, and unforgettable incentive travel experiences for top-performers - even if your headcount for group incentive travel is in the hundreds!

Incentive Management - All About You

Develop an ongoing, personalized relationship with your ROI-certified Account Manager, who will take ownership of your incentive program and work with you to understand your situation and develop incentive solutions to match your specific market situation and target audience. Backed by in-house software developers and communication specialists, we’re focused on bringing you a ‘boutique experience,’ where you’ll always be treated as a top priority.

Our hands-on, consultative approach sets us apart from other companies in the incentive industry. Our decades of experience in distributor and channel programs, sales incentives, and customer loyalty programs, will set your business apart from others in your industry.

Proprietary Incentive Technology

Did we mention our proprietary incentive technology that turns your program into a full-fledged incentive marketing tool? In 2005, we designed and launched our proprietary, software-as-a-service online incentive technology platform. Our in-house tech team, along with the modular structure of our platform, allows us to implement features for our clients on the fly and offer continuous systemwide updates. Best of all, we keep everything in-house.

Our incentive management software lets you:

  • Use incentive marketing as part of your marketing strategy to target new verticals and to personalize your promotions to different segments of your audience.
  • Automatically reward channel partners and clients when they perform actions such as repeat purchases and referrals.
  • Create rewarding brand interactions that make your business stand out from the competition.
  • Improve email open and click through rates for automated emails, to boost the effectiveness of your B2B marketing.
  • Increase channel sales with data upload tools, performance tracking, and interactive platforms for marketing and engagement.
  • Integrate your incentive program with your CRM for convenience, insight, and data consolidation.


Industries We Serve

We coined the term BthruB—for businesses selling through other businesses. If you sell through a distribution channel, we’re for you. Take advantage of our unmatched industry expertise, combined with diverse rewards, to inspire growth for your business.

  • Agriculture
  • Automotive
  • Building Construction/HVAC
  • Communications
  • Distribution
  • Financial Services
  • Healthcare and Wellness
  • Hospitality
  • Insurance
  • Manufacturing
  • Pharmaceuticals
  • Transportation

A legacy of innovative incentive ideas

May 16


We release the Advanced Communication module, allowing our clients to further personalize their messaging to participants across various mediums. Incentive Solutions celebrates its 25-year anniversary, hosting a luncheon where staff and clients celebrate 25 years of innovation with food and outdoor games.

April 23


Incentive Solutions announces its partnership with The CapStreet Group, LLC. Steve Damerow retires, and Mark Herbert is named President & CEO. Today he is the heart and strategic mind at Incentive Solutions.

October 4


We add admin dashboard, gamification, interactive leaderboards, and CRM integration to our growing list of products. Our incentive travel program becomes fully integrated with our incentive tech.

October 4


Incentive Solutions develops ROI and analytics processes. All of our account managers become ROI-certified.

October 4


We continue staying ahead of the competition, adding a mobile app, as well as mobile optimization for all of our reward programs.

October 4


ISI acquires LoyaltyWorks, a well-known, incentive industry giant, at a recession-era bargain, further bolstering what we could offer our clients, expanding our accounts, and adding key staff.

October 4


Incentive Solutions begins development on a suite of preprogrammed, fully configurable software modules that enable an incentive program to act as a full-fledged marketing tool. We continue to expand and add modules every year.

October 4


Incentive Solutions rolls out its incentive technology platform for point-based incentive programs. All points are translated into dollar value on the backend, allowing for accurate accounting and a high degree of financial fidelity, a standard Incentive Solutions still uses today.

October 4


ISI launches our proprietary, online incentive technology, focusing initially on integrating with card programs and creating administrative tools.

October 4


Mark Herbert brings innovative software developer Kelly Held on board to begin development on an online incentive technology platform, a move which would position ISI as a leader in incentive tech development for the next few decades.

October 4


Mark Herbert joins Incentive Solutions as President & COO, as well as a partner in the company. Over the next few years he increases revenue for the group incentive travel department by 1000%

October 4


Incentive Solutions becomes the first company in the incentive industry to offer prepaid cards as part of its rewards programs.

October 4


Steve Damerow founds Incentive Solutions as a client-focused group incentive travel company.

Looking ahead to the future of the incentive industry

Incentive Solutions is committed to being a leader in incentive marketing, loyalty program technology, and customer loyalty management. We continuously adapt and push the envelope. We challenge the status quo, and we’re looking forward to moving the incentive industry forward.