A number of small businesses faced a rough year. The hot topic among company leaders is how to continue growth and keep cash flow moving. Globe and Mail spoke with Andrew Reid of the corporate training firm Big Fish Interactive about his take on employee engagement.
Big Fish Interactive is a Toronto-based firm that focuses on leadership, business coaching, and team building. Reid suggests that workers can be beneficial to growth and revenue.
The key to employee participation is to involve them by inviting them, notes Mr. Reid. He goes on to explain, “Ask employees: ‘How can you see your own strengths contributing to the task at hand? What choices can you make that feel purposeful and connected?”
This strategy allows employees to be part of the decision making and solution process which in itself is motivating. Having their workplace contributions put into action will create a feeling of reward, this is turn will create a more productive staff and help to increase revenue.
In order for employees to make valuable contributions to decision making, they need to fully understand how the business works. This knowledge will help in making insightful contributions, and will also help reduce wasteful working goals. In addition, Reid explains employee knowledge of the business should also reduce the amount of “firefighting’ involved in workplace crises.
Reid went on to tell Globe and Mail that employee recognition and rewards strategies are essential to motivation. Employees want to be taken seriously and recognized for their efforts. This doesn’t necessarily have to be through monetary incentives, gratitude and acknowledgement from company managers and leaders can be just as rewarding.
Retaining talented staff is crucial to any business, having an effective rewards program will do just that by motivating and satisfying employees. HR magazine conducted a survey that demonstrated: today’s employees have high expectations; if rewards are not flexible and sufficient, companies run the risk of losing them.